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User guide Shipping
Articles in the same section
Managing your shipments
Creating a new shipment
Letting the recipient choose a parcel point
Creating a return shipment
Bulk importing shipments
Getting the shipping documents
Rescheduling a pickup
What to do if the shipping documents are not generating?
Downloading the insurance certificate of a shipment
Editing a shipment
Tracking a shipment
Cancelling a shipment
Editing your shipping settings
Changing the printing format
Defining default parcel information
Using the address book
Importing your address book
Managing your shipping contracts
Country and postal code referential
Content category referential

Cancelling a shipment

You can cancel a shipment on the Shipping > Dispatch page by clicking on the button.

The cancellation period can vary according to the carrier chosen for the shipment: if the button is no longer visible, this means that the cancellation period has passed.

Articles that might interest you
Reimbursement deadlines in case of shipment cancellation
Cancellation of unused shipping labels after 30 days

Cancelling a shipment

You can cancel a shipment on the Shipping > Dispatch page by clicking on the button.

The cancellation period can vary according to the carrier chosen for the shipment: if the button is no longer visible, this means that the cancellation period has passed.

Articles that might interest you
Reimbursement deadlines in case of shipment cancellation
Cancellation of unused shipping labels after 30 days