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Managing your shipments

Creating a new shipment

Letting the recipient choose a parcel point

Creating a return shipment

Bulk importing shipments

Getting the shipping documents

Rescheduling a pickup

What to do if the shipping documents are not generating?

Downloading the insurance certificate of a shipment

Editing a shipment

Tracking a shipment

Cancelling a shipment

Editing your shipping settings

Changing the printing format

Defining default parcel information

Using the address book

Importing your address book

Managing your shipping contracts

List of postal code formats by country

Cancelling a shipment

You can cancel a shipment on the Shipping > Dispatch page by clicking on the button.

The cancellation period can vary according to the carrier chosen for the shipment: if the button is no longer visible, this means that the cancellation period has passed.

Articles that might interest you

Articles in the same section

Cancelling a shipment

You can cancel a shipment on the Shipping > Dispatch page by clicking on the button.

The cancellation period can vary according to the carrier chosen for the shipment: if the button is no longer visible, this means that the cancellation period has passed.

Articles that might interest you