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User guide Shipping
Articles in the same section
Managing your shipments
Creating a new shipment
Letting the recipient choose a parcel point
Creating a return shipment
Bulk importing shipments
Getting the shipping documents
Rescheduling a pickup
What to do if the shipping documents are not generating?
Downloading the insurance certificate of a shipment
Editing a shipment
Tracking a shipment
Cancelling a shipment
Editing your shipping settings
Changing the printing format
Defining default parcel information
Using the address book
Importing your address book
Managing your shipping contracts
Country and postal code referential
Content category referential

Changing the printing format

You can change the printing format for your shipping labels on the > Shipping settings page, in the Shipping label printing format section.

You can choose the standard A4 format or the termal 10x15 format, which is available for some carriers, notably Chronopost, UPS, Colissimo, Mondial Relay, FedEx, DHL Express. If the thermal format is not available for one of your shipments, an A4 shipping label will be generated.

Be advised that if you thermal print your Chronopost shipping labels, you must also print a proof of deposit to be stamped when you hand over your package. This will be necessary in the event of claim.

Changing the printing format

You can change the printing format for your shipping labels on the > Shipping settings page, in the Shipping label printing format section.

You can choose the standard A4 format or the termal 10x15 format, which is available for some carriers, notably Chronopost, UPS, Colissimo, Mondial Relay, FedEx, DHL Express. If the thermal format is not available for one of your shipments, an A4 shipping label will be generated.

Be advised that if you thermal print your Chronopost shipping labels, you must also print a proof of deposit to be stamped when you hand over your package. This will be necessary in the event of claim.