Ecommerce solutions Prestashop Solving common problems

Shipping methods not showing (Boxtal connect PrestaShop)

If during your tests on your PrestaShop store, you notice that the shipping methods that you have configured are not displayed during checkout, please check the following points:

  • Check activated customer groups for the carrier.
  • You must test with existing postal codes (in particular, 75000 Paris or 69000 Lyon are not valid).
  • Make sure that the composition of your basket is compatible with your rules in terms of weight and price.
  • Check that you have not limited the shipping methods available to the products in your basket from the product edition pages of your catalogue.
Articles that might interest you

Shipping methods not showing (Boxtal connect PrestaShop)

If during your tests on your PrestaShop store, you notice that the shipping methods that you have configured are not displayed during checkout, please check the following points:

  • Check activated customer groups for the carrier.
  • You must test with existing postal codes (in particular, 75000 Paris or 69000 Lyon are not valid).
  • Make sure that the composition of your basket is compatible with your rules in terms of weight and price.
  • Check that you have not limited the shipping methods available to the products in your basket from the product edition pages of your catalogue.
Articles that might interest you