The parcel point map is configurable for all Shopify plans:

• Basic, Shopify and Advanced plans - the parcel point selection is made on the thank you page.
• Plus plan - the parcel point selection is made during checkout.

Important note

⚠️ Boxtal does not use the same parcel points as Shopify's Shipping to pickup points option. Parcel points chosen by your customers with this option cannot be retrieved by Boxtal.

For Boxtal to retrieve your customers' parcel point choices, you must configure the parcel point map as described below.

We advise against keeping Shopify's Shipping to pickup points option enabled at the same time as the map offered by Boxtal, as this can make the checkout experience confusing for your customers and compromise your orders and deliveries.

To check if this option is enabled in your Shopify admin panel, go to Settings, then Shipping and delivery, and finally to the Shipping to pickup points section. If the option is enabled for one of your locations, you can disable it by clicking on that location, then in Location status, disabling the option, and saving.

Enabling the parcel point map in the theme editor

Go to the theme editor from your Shopify backoffice by clicking on Online Store > Themes, then Customize on your current theme.

Basic, Shopify, and Advanced plans

Change the displayed page via the drop-down list at the top of the page, and choose Checkout and customer accounts.

Now choose the Thank you page from the drop-down list.

On the left Sections menu, in the Order details section, choose Add app block, and activate the Points de retrait block from the Boxtal app, you will then see the block appear in the preview. You can Save your changes by clicking the button at the top right.

Now choose the Order status page from the drop-down list.

On the left Sections menu, in the Order details section, choose Add app block, and activate the Points de retrait block from the Boxtal app, you will then see the block appear in the preview. You can Save your changes by clicking the button at the top right.

The map will then be displayed on the thank you page, and your customer's choice will be available on their order status page.

Plus plan

Change the displayed page via the drop-down list at the top of the page, and choose Checkout and customer accounts.

From the drop-down list, now choose the Checkout page.

On the Sections menu on the left, in the Delivery section, choose Add app block, and activate the Points de retrait (Shopify Plus) block of the Boxtal application, you will then see the block appear in the preview. We recommend activating the Automatically expand sections to show app option in order to automatically display the details of the shipping methods, otherwise your already authenticated customers may access a simplified checkout where the point selected by default is hidden. You can Save your changes by clicking on the button at the top right.

Now choose the Thank you page from the drop-down list.

On the left Sections menu, in the Order details section, choose Add app block, and activate the Points de retrait (Shopify Plus) block from the Boxtal app, you will then see the block appear in the preview. You can Save your changes by clicking the button at the top right.

From the drop-down list, now choose the Order status page.

On the left Sections menu, in the Order details section, choose Add app block, and activate the Points de retrait (Shopify Plus) block of the Boxtal app, you will then see the block appear in the preview. You can Save your changes by clicking the button at the top right.

The map will then be displayed on the checkout page, and your customer's choice will be available on their order status page.

Enabling parcel point information on the Shopify backoffice order page

On an order page, in the App Blocks section, click + App Block and add the Selected parcel point block.

You can pin the block for it to be displayed on all your orders.

Configuring your shipping methods

Set up shipping methods is configured in your Shopify store.

Go to Settings, Shipping and delivery section, and in the Delivery customizations block, click Add delivery customization. Select Parcel point map.

For each shipping rate, you can decide which parcel point point network(s) to display (see our article on the parcel point network repository for more information).

Transport offers may only be restricted to certain countries, make sure you do not offer a parcel point delivery offer for a country that is not covered.

Known problems

The current implementation does not work in the case of Shopify's split shipping: the checkout then offers to choose two shipping methods and the current implementation is not compatible. You can configure this option in the Shipping block of the Shipping and delivery section of the Settings of your shop.

Using additional scripts on the order status page

The card is compatible with Shopify's deprecated feature of scripts on the order status page. If you are in this case and do not know how to set up the map, contact us.