User guide Support

Validity of telephone numbers

We verify the validity of the phone numbers you provide to ensure quality service. Therefore, you may encounter an error when entering a number.

In most cases, please double-check that the prefix (e.g., +33 for France) you provide matches the number you give.

A common mistake is using the +33 prefix for a french overseas number, as this prefix is ​​optional when calling these numbers from mainland France. Here's how to identify a french overseas mobile number:

  • The number begins with 06 90 or 06 91, indicating a Guadeloupe number with the prefix +590.
  • The number begins with 06 96 or 06 97, indicating a Martinique number with the prefix +596.
  • The number begins with 06 94, it is a number from French Guiana with the prefix +594.
  • The number begins with 06 92 or 06 93, it is a number from Réunion with the prefix +262.
  • The number begins with 06 39, it is a number from Mayotte with the prefix +262.

Validity of telephone numbers

We verify the validity of the phone numbers you provide to ensure quality service. Therefore, you may encounter an error when entering a number.

In most cases, please double-check that the prefix (e.g., +33 for France) you provide matches the number you give.

A common mistake is using the +33 prefix for a french overseas number, as this prefix is ​​optional when calling these numbers from mainland France. Here's how to identify a french overseas mobile number:

  • The number begins with 06 90 or 06 91, indicating a Guadeloupe number with the prefix +590.
  • The number begins with 06 96 or 06 97, indicating a Martinique number with the prefix +596.
  • The number begins with 06 94, it is a number from French Guiana with the prefix +594.
  • The number begins with 06 92 or 06 93, it is a number from Réunion with the prefix +262.
  • The number begins with 06 39, it is a number from Mayotte with the prefix +262.