If you encounter the message Oops, something went wrong when you try to connect your Boxtal connect WooCommerce module to Boxtal on the > E-shops page, check the following:

• The Boxtal connect WooCommerce module must be installed and activated beforehand in your Wordpress backoffice.
• Your Wordpress site must not be in maintenance or local (no URL starting with http://localhost for example). You must publish your site to a publicly accessible domain name before you can connect your store.
• Do not use the Coming Soon module or deactivate it before trying to connect to your store again.
• Your module must not have been paired with another Boxtal account; if this is the case, you must uninstall the module from your Wordpress backoffice then re-install it.

If despite these elements you encounter the same error, contact our technical support.